Problem solving and automation for businesses
Lost orders, hand-typed invoices, paper timesheets, reports that take half a day. We find where work gets stuck in your business and fix it: with automation, artificial intelligence (AI) or custom software.
Quick diagnosis
Tell us where work gets stuck, and the rating plate shows you which machine fixes it.
Lubricant: AI · Box: none · Operating voltage: 0 V
How it works: from scattered manual work to a process that runs itself.
Sound familiar?
Typical business problems and how we solve them with process automation, AI solutions or custom software. On the left, the symptom as business owners describe it; next to it, our fix and the result.
Orders come in through Messenger, e-mail and phone. Some get lost.
Order collector automation MW-10
Every channel lands in one place; the confirmation and the invoice go out automatically.
One list where nothing gets lost.
A quote takes half a day, and no two look the same.
Quote automation MW-10
Builds the quote from your own prices and template.
Consistent quotes in minutes.
We don't know which quotes are still unanswered.
Quote follow-up MW-10
Flags quotes that have been open for days and drafts the follow-up e-mail.
No quote goes without a follow-up.
The first two days of every month go on typing in invoices.
Document processor MW-32
AI reads the data from invoices and delivery notes and records it.
Instead of typing, all that's left is checking.
Sometimes an invoice is forgotten or goes out days late.
Invoicing automation MW-10
Delivery or the order itself automatically raises the invoice in your invoicing software.
No forgotten invoices.
We always have to chase who hasn't paid yet.
Payment monitor MW-10
Matches incoming transfers to invoices and sends reminders to late payers.
Fewer outstanding invoices, fewer awkward calls.
We can't tell how much money we'll have next month.
Cash-flow forecaster MW-40
Builds your expected cash flow automatically from issued and received invoices and recurring costs.
You see a cash squeeze coming in advance.
We try to work out from paperwork, after the fact, how much each job made.
Project cost tracker MW-40
Every invoice, material and labour hour is assigned to the right job as soon as it's recorded.
You can see which jobs made money.
Timesheets are on paper, and adding them up takes days at month end.
Time tracker MW-50
Clock-in and clock-out by phone or terminal, with overtime, on-call time and monthly totals.
Month-end totals at the push of a button.
Leave requests arrive by e-mail, and nobody knows how many days anyone has left.
Leave and absence manager MW-50
Online requests, one-click approval, always up-to-date leave balances and a shared team calendar.
Everyone can see their own balance.
Every month we send overtime and absences to the payroll provider by hand.
Payroll data export MW-50
Working time, overtime and absence data go across in exactly the format your payroll provider asks for.
No retyping, no mistyped overtime.
With every new hire something gets missed: the contract, the access card, a login.
Onboarding and offboarding MW-50
Every joiner and leaver automatically starts a checklist with owners and deadlines.
A new colleague's first day starts smoothly.
Fifty times a day I answer when the parcel will arrive.
Customer service assistant MW-31
AI answers from your own data and passes anything it can't handle to a colleague.
Your team spends time on the real cases.
If I don't write it on a sticky note, we forget to call the customer back.
Follow-up automation MW-10
Every customer request gets an owner and a deadline, and the system sends reminders.
No callback is missed.
Booking appointments means days of back-and-forth phone calls.
Appointment booking MW-10
Online booking for genuinely free slots, with automatic reminders.
Fewer calls, fewer no-shows.
We have three spreadsheets, and each one shows a different number.
Custom operations system MW-20
One shared database where everyone sees what they need for their own job.
Everyone sees the same number.
Monday morning: half a day to put together the weekly report.
Report automation MW-10
The figures assemble themselves from your existing software.
It's in your inbox by Monday morning.
Everything has to be explained to new colleagues in person, several times.
Company knowledge base MW-33
An AI assistant that answers from your own documents, with sources cited.
Faster onboarding, fewer repeated questions.
When the key person is on holiday, work stops.
Process automation MW-10
Routine steps move into the system and run without anyone touching them.
The business no longer depends on one person.
We pay for software we work around half the time.
Custom replacement software MW-20
A system written for your processes, with only what you actually need.
The software adapts to you.
Not everything is worth automating. If it happens twice a year, keep doing it by hand. We'll tell you that too.
Quick estimate
Pick an example or enter your own recurring task. The counter assumes 46 working weeks a year and the hourly cost you set. We measure the exact figure during fault diagnosis.
What it costs you now, every year
184 labour hours, or 23 full working days of manual work.
Of this, automation can win back every year
What it costs you now: 736,000 HUF a year. Automation can win back 129 labour hours a year, about 516,000 HUF.
And that doesn't yet include lost orders, late invoices or the time spent fixing mistakes.
The button fills in the quote request with the figures above.
Toolkit
We start from the problem and pick the tool to match. A single job often uses two or three of them together.
MW-10When you do the same step by hand several times a day.
Typical resultWhat used to take hours now runs on its own. People only handle the exceptions.
MW-20When the business runs on spreadsheets, notebooks and half-fitting software.
Typical resultOne system where everyone sees the same number.
MW-30When text has to be read, understood or written, over and over, always the same way.
Typical resultThe machine does the mechanical text work; people check and decide.
MW-40When you only see the financial picture at month end, from your accountant.
Typical resultAn up-to-date financial picture, not just at month end.
MW-50When timesheets are on paper, leave is in a spreadsheet and overtime is in someone's head.
Typical resultMonth-end totals are ready at the push of a button.
MW-60When it already works and the goal is to keep it that way.
Typical resultIf something gets stuck, we know before you do.
Side lineIf your processes need an online shop too, we build that as well, connected to invoicing, payments and parcel lockers.MW-90 · Online shop
Delivered units · References
Working systems we designed and built. The names and jobs shown in the images are fictional.
The owner of a 10–14-person tiling, painting and drywall company kept track of who worked where in his head and on paper, and only knew roughly, after the fact, what a job had cost.
We built him a phone-based system he uses by voice during the day, between sites:
At a bespoke furniture workshop, jobs, furniture pieces, subcontractors and supplier orders lived in spreadsheets, e-mails and people's heads.
We built a single web-based system used in the office, in the workshop and on site. From quote to installation, every job, piece, subcontractor and order in one place, with a production kanban on the shop floor.
Extras you usually only get from very expensive production management systems:
More than 120 organic essential oils and natural cosmetics, shipped from a Hungarian warehouse, in line with the manufacturer's brand identity.
MW-30 product family
Where the problem lives in e-mails, documents or repeated questions, artificial intelligence (AI) helps: chatbots, document processing, a company knowledge base, tailored to your data and processes.
MW-31 · Customer service assistant
Answers customer questions on your website or online shop at any hour, based on your own product data, delivery and warranty terms. Anything it can't answer goes to a colleague.
For example“When will my parcel arrive?” “Do you have this shoe in size 9?”
MW-32 · Document processor
Reads the data from incoming invoices, delivery notes and contracts and enters it where it belongs: a spreadsheet, your business system or your accountant. Works from scanned PDFs and photos too.
For exampleHundreds of supplier invoices a month recorded without manual typing.
MW-33 · Company knowledge base
Ask your own documents: policies, technical specifications, past quotes. Every answer comes with its source, so you can check it.
For example“What warranty did we give in last year's roofing quote?” Onboarding new colleagues through questions and answers.
MW-34 · Text factory
Product descriptions, quote texts, information sheets and translations at scale, in your voice. A person always approves the final text.
For exampleFive hundred product descriptions in English and German, in a consistent style.
MW-35 · E-mail assistant
Sorts incoming e-mail, drafts replies and extracts the details from quote requests so they go straight into your records.
For exampleQuote requests sent to info@ arranged in a table by morning, each with a ready reply draft.
MW-36 · AI assessment and training
We look at where AI makes sense in your business and where it doesn't. Then we teach your team how to use it safely in their daily work.
For exampleA workshop for the office team: what ChatGPT or Claude are good for, and what data must never go into them.
AI Department operating rules
We only build in AI services that don't train on your data and whose data handling complies with the GDPR.
Anything that moves money or goes out to a customer is approved by a person by default.
The assistant shows which document it used. Where it has no source, it refers you to a colleague.
We check how much time the task takes today. If AI doesn't save real time, we don't force it.
We start with one process and real data, and only expand once it has proven itself.
Your customers always know when they're talking to AI. The EU Artificial Intelligence Act requires it too.
Process sequence
Six stations from fault diagnosis to a process that runs itself. After each station you can see where things stand.
We follow how an order, an invoice or a quote flows today and show you where it gets stuck.
We put in writing what we automate first, how long it takes and what it costs.
We start on a single process with real data, so you quickly see what automation delivers.
We build on what works, with regular demos, so you always see where things stand.
Testing with real data, go-live, then training your team.
We watch that the automations actually run, and if something gets stuck, we know before you do.
The workshop
No chain of project managers, no support queue. The person you talk to is the person who builds the system, so nothing gets lost in hand-offs and you never explain the same thing three times.
We work for small and medium-sized businesses, at their pace: quick decisions, clear quotes, and solutions your team can use confidently on their own after training.
The name works twice in Hungarian: MI is short for artificial intelligence, and “mi” means “we”, because we never hand your work on to anyone else.
Questions and answers
It means that repetitive, rule-based steps are done by a machine: recording an incoming order, issuing the invoice, sending reminders or compiling the weekly report. Your team can then focus on exceptions and decisions.
Usually not. First we connect the tools you already use: invoicing, e-mail, spreadsheets, your online shop and accounting exports. We only suggest a new system if the existing one really gets in the way.
It depends on the size of the problem, so we give you a written quote after fault diagnosis. With the counter on this page you can work out in advance what the manual work costs you now, and weigh the investment against it.
We start with a pilot run on a single process, so the first results show quickly. The schedule for the full rollout is set out in writing in the blueprint.
We only build in AI services that don't train on your data and whose data handling complies with the GDPR. Anything that moves money or goes out to a customer is approved by a person by default.
We configure the system to record the data required by the Hungarian Labour Code: regular and overtime hours, on-call time and leave. The details that apply to your business are agreed with your payroll provider or employment lawyer.
It pays off even for a business of a few people if a task eats up hours every week. The more often a step repeats, the faster automating it pays for itself.
Monitoring includes watching that your automations run. If something gets stuck, we get an alert and fix it.
Yes, but it's a side line for us. Our main focus is process automation, AI solutions, finance and HR systems, and custom business software. If your solution needs an online shop, we build that too, connected to invoicing, payments and shipping.
Form MW-K1 · Quote request
Some of your competitors are already automating routine work and using artificial intelligence. If you don't, you'll fall behind.
Describe in a few sentences where work gets stuck. There's no obligation: it simply starts a conversation in which we show you what can be done.
Open it in your e-mail app, or copy the text and send it to: info@mimuvek.hu